Privacy policy

When you place an order or contact us, we collect the details you give us — your name, email address, delivery address, phone number and payment details. Payment card details are handled by our payment provider and are never stored on our servers.

We also collect basic information about how you use the site, such as the pages you visit and the device and browser you use.

We use your information to process and deliver your order, to answer your questions, to prevent fraud, and to meet our legal obligations.

If you have agreed to it, we also use your email address to send occasional updates about products and offers. You can stop these at any time using the link in any email.

We share information only with the services that make the shop work — our ecommerce platform, payment processor, delivery partners and email provider — and only what those services need in order to do their part.

We do not sell your personal information.

Cookies are small files stored on your device. We use them to keep your bag between visits, remember your language, and understand how the site is used so we can improve it.

You can block or delete cookies in your browser settings, though parts of the site may stop working as expected.

We keep order records for as long as we are required to for tax and accounting purposes. Marketing contact details are kept until you ask us to remove them.

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop using it for marketing.

To make any of these requests, contact us using the details below.

We may update this policy as the shop changes or as the law requires. The date at the top of this page shows when it was last revised.

For any question about this policy or about your information, write to us and a person will answer.